All systems operational

Core Platform
app.payna.com
Operational
90 days ago99.98% uptimeToday
Sign-in & Authentication
Operational
90 days ago100.00% uptimeToday
Intelligence & Automation
Document Intelligence
Operational
90 days ago99.98% uptimeToday
AI Copilot
Operational
90 days ago99.98% uptimeToday
July 16, 2026 · Resolved
Elevated document-processing latency
Partial OutageAffected: Document Intelligence, AI CopilotDuration: 1h 42m
Resolved15:44 PST
Processing queues have drained and latency is back to baseline. A downstream model-provider slowdown was the root cause; we have added surge capacity to the pipeline.
Monitoring15:10 PST
Additional workers deployed. Queue depth is falling and we are monitoring recovery.
Identified14:20 PST
Root cause identified as elevated latency from an upstream AI provider. Document uploads succeed but classification and extraction are delayed.
Investigating14:02 PST
We are investigating slower-than-normal document classification. No data loss; queued documents will process once throughput recovers.
June 12, 2026 · Resolved
Scheduled database maintenance
MaintenanceAffected: app.payna.comDuration: 45m
Completed02:45 PST
Maintenance completed successfully. All systems are fully operational.
Scheduled02:00 PST
Planned Postgres version upgrade begins. The dashboard may be briefly read-only during failover. Filings and processing resume automatically afterward.
May 19, 2026 · Resolved
API elevated error rates
Partial OutageAffected: app.payna.comDuration: 52m
Resolved09:58 PST
A bad deploy was rolled back and error rates returned to normal. We have added a canary check to catch this class of regression before full rollout.
Identified09:25 PST
A recent deploy introduced elevated 5xx responses on a subset of dashboard actions. Rolling back now.
Investigating09:06 PST
We are investigating a spike in errors affecting some dashboard actions.